20 April 2007

Buyer Beware

Most of you know that B. and I are in the middle of remodeling our dining room. With the walls down to the studs, we thought now would be a good time to replace the windows in that room.

After three in-home consultations, we decided to go with hansons'.

The installers came yesterday, put our windows in and walked out with part of our vacation fund. In other words, they stole from us. Money. From the kitchen.

I cannot begin to tell you how upset I am. When B. complained to the company yesterday, he was told that 'Tim' (the head guy) would have no reason to steal money because he makes six figures.

What the heck? A. That is not comforting. B. That is not an answer to our problem. C. That's a terrible response. E. There were three other people in our house with 'Tim.' D. Windows installers make six figures?

hansons' is supposed to call B. back today. If this issue is resolved, I will amend this post, but in the meantime, don't use hansons' for your window or siding needs. And tell all your friends.

Update: hansons' just left B. a message and said that the installers said they didn't take the money. Wow. To think I thought one of the guys would just admit he was a thief. Good detective work hansons'. (Dripping with sarcasm.)

P.S. Yes, we should not have left money in the kitchen. But, it was a change jar full of quarters that weighs at least 30 pounds. We never expected anyone to dip their hands in and load up their pockets.


Anonymous said...



Tiny said...

Wow... That's awful.

Keep us posted as to their next response...


Anonymous said...

you didn't notice some guy with hundreds of quarters in his pockets leave your house? maybe you should pay more attention when you have complete strangers over.

B said...

They could have stolen it when I was outside talking to the team leader while he was working on the windows. Would have been easy to sneak it out in their big tool belts that they were all wearing.